Reservation of wheelchair spaces

For wheelchair users we have special seats in the Sternensaal.
Please use our telephone booking:

+49 (40) 428 86 52 - 10

Here is all the information you might need on opening hours, cost of entry and much more.

Please note: Please arrive at the Planetarium at least 20 minutes before the event is due to start. Once the performance has begun latecomers will not be admitted for security reasons. Tickets will not be exchanged or refunded.

Hotline

Our hotline is open from
Mon – Fri 8 am – 9 pm,
Sat 8 am – 8 pm,
Sun + public holidays 10 am – 8 pm.

+49 (40) 428 86 52 - 10

Opening hours

Ticket office opening hours

Monday
closed
Tuesday
09:00 am - 05:00 pm
Wednesday - Thursday
09:00 am - 09:00 pm
Friday
09:00 am - 10:00 pm
Saturday
12:00 pm - 10:00 pm
Sundays and holidays
10:00 am - 08:00 pm

Viewing platform closed | The viewing platform in the Planetarium is currently closed for renovation work on the listed staircases.

Prices & Concessions

Hamburg Planetarium’s prices vary depending on the type of event in the Sternensaal (Astral Theatre).

Special prices | The prices for “Our Stars” (musical shows, concerts and readings) vary depending on the artist and generally start at € 13.00, tickets for "The Star Fairy and the Moon Rider" cost € 7.00. Tickets cannot be exchanged or returned.

Concessions | The following are entitled to reduced ticket prices: severely disabled persons with a 50%-degree of disability, school children, apprentices, students, participants in the Federal Volunteer Service (BFD), Voluntary Year of Social Service, Voluntary Ecological Year or Voluntary Military Service, plus the unemployed and recipients of benefits in accordance with Books II and XII of the Social Code (unemployment benefit II, income support, social security / welfare). Please present the relevant identification cards at the entrance.
Holders of the Hamburg Card are entitled to a reduction of €1.50

Getting here

Please allow enough time for your journey and arrive at the Planetarium at least 20 minutes before the start of the event. Once the performance has begun latecomers will not be admitted to Hamburg Planetarium for security reasons.

Getting here by car

Direction City Nord to Winterhude Stadtpark. Parking available on Linnering or Otto Wels Strasse. From there it is approx. 3-5 minutes on foot to the Planetarium.

Visitors with a blue disabled badge or an aG identity card (for people with impaired mobility) are permitted to park near the lift to the rear of the Planetarium (access via Linnering, please press the buzzer at the barrier).

Vehicles with passengers who have difficulty walking may drive right up to the Planetarium solely for the purposes of dropping passengers off or picking them up.

Information on disabled access

Visitors with impaired mobility

The foyer of Hamburg Planetarium is level and wheelchair-accessible. The Sternensaal and the viewing platform are also wheelchair-accessible. If you have difficulty walking or use a wheelchair, you may use the disabled parking spaces directly behind the Planetarium. To do so, please drive to the Linnering car park, then turn left to the barrier. Please press the buzzer and we will let you in.
For wheelchair users there are specially designated places in the Sternensaal. Please use our telephone booking service: +49 (0)40 428 865210. Persons accompanying a disabled person with the annotation “B” in their identity card pay a reduced admission charge. Tickets for wheelchair users, mobility-impaired customers and their companions can only be booked by telephone or at the ticket office, not over the internet.

Frequently Asked Questions

Vouchers

Vouchers for the Hamburg Planetarium make ideal gifts. They are available here.